Our therapists
The person matters more than the platform.
Research keeps finding the same thing: the relationship with your therapist is what makes therapy work. So we are careful about who joins, and we let you choose.
Vetting
Four checks before anyone joins.
Qualifications
A recognised degree or diploma in psychology, psychotherapy or counselling, verified with the issuing body.
Licence or registration
Current registration with the professional body or regulator in the country where they practise.
Experience and insurance
Supervised clinical practice after qualifying, valid professional indemnity insurance, and proof of identity.
A real conversation
An interview with our clinical team about how they work, how they handle risk, and how they keep learning.
Profiles
What you see before you choose.
- Title, qualifications and registration
- The approaches they use, in plain language
- What they have most experience with
- The languages they work in
- A short introduction in their own words
- Their next free intro-call times
Matching
Suggested by us, chosen by you.
Your answers to the matching questions narrow the list to therapists with the right experience, language, availability and style. You make the final choice, and a free intro call lets you check your instinct.
If it stops feeling right at any point, you can switch without explaining yourself.
Questions about therapists
Who are the therapists?
Every therapist on mymind is a licensed or registered mental health professional, such as a psychologist, psychotherapist or counsellor, with a recognised qualification and supervised clinical experience. We check identity, qualifications, registration and insurance before anyone joins. Read more about how we vet therapists.
Do I get to choose my therapist?
Yes. This is the main thing we do differently. After the matching questions you see a short list of therapists with their background, approach, languages and availability. You pick who you would like to meet and start with a free 15-minute intro call.
What if it does not feel right?
Then you switch. Fit matters more than anything else in therapy, and no good therapist takes it personally. You can change therapist at any time, at no cost, without having to explain why.
Can my therapist diagnose me or prescribe medication?
Therapists on mymind provide talking therapy. They do not prescribe medication. Whether a therapist can give a formal diagnosis depends on their profession and the rules where they are registered. If medication might help, your therapist will encourage you to speak to a doctor or psychiatrist.
How do sessions work?
You choose how to talk: video, phone or live chat. A standard session is 50 minutes. You join from your phone or computer through a private link, with nothing to install.
Ready when you are.
Answer a few questions, meet your matches, and start with a free intro call. No card needed to look around.